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Ordering

How do I change my account details?

Go to My account and sign into your account using your email address and password. Click “Account Details” and update, remember to “Save Changes”. For security purposes, we may request further information to verify your identity.

How to Order?

When you are finished with your shopping and check in details, click the “check out” button of shopping cart and fill in the information as required. At the end of the check out process, you'll see a page confirming your order. Please click the “confirm order” button to complete your purchase. Simple shopping step-by-step.

 

1. Select product,click "add to cart'
2. press shopping cart icon at top right , click "detail" for checking products
3. Check and update products, press "check out"
4. Enter your delivery details and select shipping method
5. Select payment method
6. Click "Continue" when you finish payment method
7. Confirm your order and that's it - you've placed your order!

What do I do if I have forgotten my password?

Please visit Global,select "Forgotten password?". We will email you a new password and for security purposes, we may request further information to verify your identity.
 

How will I know that Global has received my order?

We will send an order acknowledgement email within 24 hours. If you do not receive this email, there may be a problem with your order. Please log in to “My Account” and click [Order History] to see if the order is there and therefore has been placed or please contact us with your order details.

Can I change or cancel my order?

We are very sorry, but once your order was confirmed, you can neither change nor cancel your order.

How can I change my address, name or email address?

Please login “my account”, select and update from “your personal details”.

Is shopping online with Global secure?

Our site features state-of-the-art security systems to encrypt your payment details, making it virtually impossible for them to be read over the Internet.

How can record my wish order?

If you find an item you are interested in but don't want to add to your cart at that moment, use the Wish List function by clicking on the button. You can add Wish List items to your cart later, or you can click on the button again to remove them from your Wish List.